Your privacy is MRC88's top priority. This document clearly and transparently explains how MRC88 collects, uses, stores, and protects all of your personal information when you use our platform. By registering for or using MRC88's services, you agree to the Privacy Policy set out here. Please take a moment to read it – it is here to fully protect your rights and interests.
The core principles driving MRC88's commitment to the privacy of every player in Malaysia
All data transmitted between your device and MRC88's servers is protected using 256-bit SSL encryption technology – the same security standard used by financial institutions and major banks in Malaysia. No one can intercept or read your information while it is in transit.
At MRC88, you have complete control over your personal data. You may request access to the data we hold, ask for corrections if anything is inaccurate, or request deletion of your data at any time. We respect these rights and will handle every request transparently and in a timely manner.
MRC88 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data is not our product. It is information you have entrusted to us, and we safeguard it with the utmost care and responsibility.
MRC88 only collects data that is strictly necessary to provide you with the best service – nothing more. We follow a "data minimisation" principle, meaning we do not collect information that is irrelevant or unnecessary for the operation of the MRC88 platform.
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to MRC88 player data is strictly limited to authorised personnel who require it to carry out their duties — and every access is logged and monitored.
MRC88's Privacy Policy is developed in full compliance with data protection laws in force in Malaysia. We ensure that all our data handling practices are continuously updated in line with the latest legislative developments and industry standards, providing the best possible protection for every player.
This Privacy Policy outlines MRC88's commitment to protecting your personal information. By using the MRC88 platform, you consent to the collection and use of your data as described in this document. If you have any enquiries, please contact our support team at [email protected].
MRC88 ("we", "platform", "MRC88") understands that privacy is a fundamental right of every individual that must be respected and protected. As an online casino platform serving over 150,000 active members across Malaysia, we are committed to handling every piece of personal information entrusted to us with the highest standards of security and transparency.
This Privacy Policy ("Policy") is designed to ensure you fully understand what data we collect, why we need it, how we use it, who has access to it, and how you can control it. We believe that transparency is the foundation of trust — and your trust is something MRC88 will never take for granted.
This policy applies to all services provided by MRC88, including the online gaming platform, mobile application, website, and all communication channels between you and the MRC88 team. It should be read together with MRC88's Terms & Conditions, which form part of the overall agreement between you and our platform.
Quick Summary: MRC88 collects data that you provide voluntarily, as well as data generated automatically when you use the platform. We use it to deliver our services, maintain security, and improve your experience. We do not sell your data to anyone.
MRC88 collects two main categories of personal data – information you provide directly to us, and information collected automatically when you use the MRC88 platform.
A. Information You Provide Directly:
B. Information Collected Automatically:
MRC88 only collects data that is strictly necessary for the safe and efficient operation of the platform. We do not collect sensitive information such as biometric data, medical records, or religious and political beliefs.
MRC88 uses the personal data collected for the following purposes, all of which are necessary to deliver the best, safest, and fairest gaming experience to every player in Malaysia:
| Purpose of Use | Data Involved | Legal Basis |
|---|---|---|
| MRC88 registration & account management | Name, email, phone number, password | Contractual necessity |
| Identity verification (KYC) | NRIC, verification documents | Legal obligations |
| Deposit & withdrawal processing | Payment information, transaction history | Contractual necessity |
| Fraud prevention & security | IP, device data, usage patterns | MRC88's legitimate interests |
| Customer support | Profile data, communication history | Contractual necessity |
| Responsible gaming | Usage data, betting patterns | Legal obligations |
| Marketing & promotions (with consent) | Email, phone number, game preferences | Your consent |
| MRC88 platform improvement | Anonymised usage data | MRC88's legitimate interests |
We will not use your personal data for any purpose other than those stated above without first notifying you and, where required, obtaining your fresh consent.
MRC88 takes an exceptionally strict approach to sharing members' personal data. We never sells, rents, or trades your personal data to any third party for their own commercial purposes. However, in certain limited circumstances, your data may be shared with the following parties:
Every third party that receives data from MRC88 is contractually bound to protect that information to security standards no less stringent than those we apply to ourselves.
MRC88 continually invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, damage, or accidental disclosure. The following are the key layers of protection we employ:
While we take all reasonable measures to protect your data, no system in the world can guarantee 100% security at all times. We therefore also ask for your cooperation in helping to safeguard your MRC88 account by using a strong password, not sharing your login credentials, and notifying us immediately if you suspect any suspicious activity.
MRC88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the MRC88 platform. They help us recognise you on return visits, ensure the platform functions correctly, and deliver a more personalised experience.
The types of cookies used by MRC88 are:
You can manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the MRC88 platform. For more information on how to manage cookies, please refer to the help documentation of your web browser.
MRC88 does not use cookies to track your activity on other websites you visit outside of the MRC88 platform. Our tracking is strictly limited to your use of the MRC88 platform itself.
MRC88 pays particular attention to protecting players' financial information given the high sensitivity of this data category. All financial transactions on MRC88 — whether deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u FPX, or CIMB Clicks FPX, or the withdrawal of winnings — are processed through secure payment systems that comply with PCI DSS (Payment Card Industry Data Security Standard).
MRC88 does not store credit or debit card numbers in our systems. Sensitive payment information is processed directly through verified, security-certified payment gateways. What MRC88 retains are transaction records only — such as date, time, amount, and payment method — for audit, customer support, and regulatory compliance purposes.
Any request to change the registered payment method or bank account details will undergo a rigorous security verification process, including re-identity confirmation, to ensure that no unauthorised party can alter the financial information on your MRC88 account without your knowledge.
If you suspect any unauthorised transactions on your MRC88 account, please contact our support team at [email protected] immediately. We will suspend your account at once to prevent any further loss.
As an MRC88 player, you have a range of rights regarding your personal data, all of which we fully respect. These rights may be exercised at any time by contacting the MRC88 support team at [email protected]:
You have the right to request and receive a copy of all personal data MRC88 holds about you. We will provide this information in a readable format within a reasonable timeframe.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request an immediate correction or update.
You may request the deletion of your personal data when it is no longer needed or when you withdraw your consent. Such requests are subject to legally mandated data retention obligations.
In certain circumstances, you may request that MRC88 restrict how we process your data while an investigation or correction is pending.
You have the right to receive your personal data in a structured, machine-readable format, enabling you to transfer it to another party should you choose to do so.
Where the processing of your data is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal.
MRC88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations in Malaysia. Our guiding principle is that data should never be kept longer than genuinely needed.
As a general guideline, data retention periods at MRC88 are as follows:
Once data is no longer needed and the minimum retention period has elapsed, MRC88 will securely delete or anonymise it so that it can no longer be linked to you.
MRC88 is an online casino entertainment platform that strictly for individuals aged 18 and above only. We do not knowingly collect personal data from any individual under the age of 18. If you are a parent or guardian and believe that your child under 18 has registered or attempted to use the MRC88 platform, please contact our support team at [email protected] immediately.
MRC88 will promptly investigate any such reports and, if confirmed, will immediately delete all related data and close the account in question without delay. Protecting minors is a non-negotiable priority for MRC88.
As an additional safeguard, MRC88 conducts age verification during registration and enforces identity verification for all withdrawal requests, ensuring that only eligible adult players receive payouts.
If you suspect that someone under the age of 18 is using your MRC88 account, please change your password immediately and contact our support team for further assistance.
MRC88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, evolving legal requirements, or legitimate business needs. We are committed to notifying you of any material changes to this Privacy Policy.
When we make changes to this Privacy Policy, we will:
Continued use of the MRC88 platform after the effective date of any Privacy Policy changes constitutes your acceptance of the updated policy. If you do not agree with the changes, please discontinue use of the MRC88 platform and contact our support team to process the closure of your account.
MRC88 takes every privacy-related enquiry, concern, and request seriously. If you have any questions about this Privacy Policy, how we handle your personal data, or if you wish to exercise any of the rights set out in this Policy, please contact us through the following channels:
When contacting us regarding privacy matters, please include your MRC88 account details (username or registered email address) along with a clear description of your request or concern. This helps us process your request more quickly and efficiently. Our trained support team is ready to assist you with all matters relating to your personal data at MRC88.
For any privacy-related enquiries or requests, email us at [email protected]. Our team operates 24/7 and is committed to responding to every enquiry as promptly as possible.
Every aspect of MRC88's data handling is backed by proven technology, rigorous processes, and unwavering commitment.
MRC88's Privacy Policy should be read together with the following official documents for a complete understanding.
MRC88 is committed to handling your personal data with full responsibility, transparency, and respect at all times. We will never use your data for purposes you have not consented to, will never sell it to any party, and will always protect it using the best available security technology. This is not merely a legal obligation – it is our moral commitment to over 150,000 active MRC88 members across Malaysia who entrust us with their personal information.
If at any point you feel your privacy has been compromised or you have concerns about how MRC88 handles your data, please do not hesitate to contact us directly at [email protected]. We take every complaint seriously and handle it with full transparency.
Read MRC88's Full Terms & ConditionsNow you know exactly how MRC88 safeguards your privacy and personal data. Join over 150,000 active players across Malaysia who enjoy peace of mind on a platform that truly puts security and transparency first. Register for free today and claim a welcome bonus of up to RM 500!